Privacy Policy

Jordan Kicks, Inc. (“JKS”) collects customer information to facilitate and enhance your shopping experience. This privacy policy (“Policy”) is intended to assist you in understanding what information we gather about you when you visit one of our stores or our websites, how we use and share that information, and the safeguards we have in place for that information. This Policy applies to the information collected at any of our stores, on the phone, and through our websites that link to this Policy. References to shall refer generally to all of JKS’s online services, including mobile applications. In this Policy, “we” and “our” mean JKS, and “you” means any person who visits our website, uses our mobile application, or visits our U.S. stores.

“Personal information” means information that identifies, relates to, or describes, directly or indirectly, a particular individual, such as: name, address, email address, or phone number.

We collect the following categories of personal information through, our stores, customer service and otherwise, and use it for typical business management, operational and commercial purposes (including to defend and protect us and others from harm or legal claims, and as required by applicable law) and as described more specifically below:
Personal identifiers. We receive personal identifiers (such as your name, phone number, email address, billing address, shipping address, password, device ids, and IP address), personal identifiers of others (such as an order recipient’s name and address) and use them to respond to requests, fulfill and deliver orders for merchandise and services, process returns or exchanges, contact you or others about an order or delivery, facilitate surveys, promotions, sweepstakes, and contests, manage accounts and preferences, facilitate rewards programs and accounts and to communicate with you for marketing and informational purposes.
Message and product review contentWe collect the messages you submit through contact, sign-up, surveys, purchase and product review forms on, such as customer service requests, messages to delivery recipients and delivery instructions. We use this information to respond to and fulfill your requests, better understand your needs and preferences, enhance and personalize our product offerings to you and improve and our service and merchandise offerings.
Financial information.We receive financial information (such as payment card and bank account information) to process payments for merchandise and services you purchase on
Commercial transaction information.We collect and generate commercial transaction information (such as records of merchandise and services purchased) when you make purchases on and in stores and when you make purchases using the JKS-branded payment card. We use this information to deliver and fulfill your orders, process your returns or exchanges, improve our service and merchandise offerings, tailor our marketing efforts and administer accounts, and for internal operations and reporting purposes.
Personal characteristics.We receive personal characteristics (such as your birth date and birth dates of others, footwear size information, and locale) when you provide the information to us. We use the birth date information to personalize offers and gifts. We use footwear size information to provide you with the products you order and save your preferences. We collect location when you submit reviews, so we can personalize the reviews for others.
Geo-Location Information.We collect mobile device identifiers and geo-location information of visitors’ devices in and around our stores to monitor foot traffic to help us understand how shoppers move around our stores, identify what shoppers seem interested in and improve the shopping experience.
Inferences from the information listed above. JKS will use the information listed above to draw inferences about your preferences (such as your preferred brands and styles) to help us provide you with personalized content and offers and help us develop and provide better merchandise and services.
Online identifiers. JKS may collect your IP address and other device and online identifiers when you use
Website activity information. JKS may monitor and collect DSW website activity information and device information, such as website clicks, content and page views, the website each visitor visited prior to our website, domain type, browser version, and internet service provider.

We employ reasonable security measures to secure the information we receive. For example, we take the following types of security measures: use of technologies and policies such as limited access data-centers, firewall technology, and secure socket layer certificate authentication. Any credit card/debit card information will be encrypted by the use of a “token” for security purposes.
We designed to accept orders only from Web browsers that accept cookies and permit communication through Secure Socket Layer (SSL) technology. SSL is encryption technology that provides security while information is being transmitted over the Internet.
While we implement the above security measures on this website, you should be aware that 100% security is not always possible.
We encourage you to take steps to help protect the confidentiality and security of your account and personal information by periodically reviewing your account and immediately reporting any unexpected activity or unrecognized information; installing the latest security updates and anti-virus software on your computer to help prevent malware and viruses; using complex and diverse passwords; keeping your password private; password protecting your computer and mobile device; and signing out of your account before closing your internet browser.